<quick_start> Generate a canvas:
/business-model canvas for [company/idea]
Claude will analyze all 9 blocks:
- Customer Segments (who are we serving?)
- Value Propositions (what value do we deliver?)
- Channels (how do we reach customers?)
- Customer Relationships (how do we engage?)
- Revenue Streams (how do we make money?)
- Key Resources (what do we need?)
- Key Activities (what must we do?)
- Key Partnerships (who helps us?)
- Cost Structure (what does it cost?) </quick_start>
<the_9_blocks>
1. Customer Segments
Question: For whom are we creating value? Who are our most important customers?
Types: | Type | Description | Example | |------|-------------|---------| | Mass Market | No distinction between segments | Consumer electronics | | Niche Market | Specific, specialized segment | Luxury goods | | Segmented | Slightly different needs | Bank retail vs private | | Diversified | Unrelated segments | Amazon (retail + AWS) | | Multi-sided | Interdependent segments | Credit cards (merchants + cardholders) |
2. Value Propositions
Question: What value do we deliver? Which problems do we solve?
Value Types:
- Newness - New needs customers didn't know they had
- Performance - Improving product/service performance
- Customization - Tailoring to specific needs
- Getting the Job Done - Simply helping get things done
- Design - Superior design and aesthetics
- Brand/Status - Value from using a specific brand
- Price - Offering similar value at lower price
- Cost Reduction - Helping customers reduce costs
- Risk Reduction - Reducing risks customers incur
- Accessibility - Making products available to new segments
- Convenience/Usability - Making things easier to use
3. Channels
Question: How do we reach our customers? Which channels work best?
Channel Phases:
- Awareness - How do we raise awareness?
- Evaluation - How do we help customers evaluate?
- Purchase - How do we allow customers to purchase?
- Delivery - How do we deliver value?
- After-sales - How do we provide post-purchase support?
Channel Types: | Type | Owned | Partner | |------|-------|---------| | Direct | Sales force, web sales, own stores | - | | Indirect | - | Partner stores, wholesalers |
4. Customer Relationships
Question: What type of relationship does each segment expect?
Relationship Types:
- Personal Assistance - Human interaction during/after sale
- Dedicated Personal Assistance - Dedicated representative
- Self-Service - No direct relationship, all resources provided
- Automated Services - Mix of self-service + automation
- Communities - User communities for knowledge exchange
- Co-creation - Customer involvement in value creation
5. Revenue Streams
Question: For what value are customers willing to pay? How do they pay?
Revenue Types: | Type | Description | Pricing | |------|-------------|---------| | Asset Sale | Selling ownership rights | Fixed/Dynamic | | Usage Fee | Pay per use of service | Per unit | | Subscription | Recurring access fee | Monthly/Annual | | Lending/Leasing | Temporary right to use | Per period | | Licensing | Intellectual property rights | Per license | | Brokerage Fees | Intermediation fee | % of transaction | | Advertising | Fees for advertising | CPM/CPC/CPA |
Pricing Mechanisms:
- Fixed: List price, feature-dependent, segment-dependent, volume-dependent
- Dynamic: Negotiation, yield management, real-time market, auctions
6. Key Resources
Question: What key resources does our value proposition require?
Resource Categories: | Category | Examples | |----------|----------| | Physical | Facilities, equipment, vehicles, inventory, materials | | Intellectual | Brands, patents, copyrights, proprietary knowledge, databases | | Human | Creative talent, expertise, experience, skills | | Financial | Cash, credit lines, stock options, guarantees |
7. Key Activities
Question: What key activities does our value proposition require?
Activity Categories:
- Production - Designing, making, delivering products (manufacturing)
- Problem Solving - Finding solutions to individual problems (consulting)
- Platform/Network - Platform development, service provisioning, promotion (tech)
8. Key Partnerships
Question: Who are our key partners and suppliers?
Partnership Types: | Type | Purpose | Example | |------|---------|---------| | Strategic Alliance | Non-competitors | Airlines + Hotels | | Coopetition | Competitors partnering | Samsung + Apple (components) | | Joint Venture | New business development | Sony Ericsson | | Buyer-Supplier | Assured supplies | Car manufacturers + suppliers |
Partnership Motivations:
- Optimization and economies of scale
- Reduction of risk and uncertainty
- Acquisition of resources and activities
9. Cost Structure
Question: What are the most important costs in our business model?
Cost Focus: | Approach | Description | Example | |----------|-------------|---------| | Cost-Driven | Minimize costs wherever possible | Budget airlines, Walmart | | Value-Driven | Focus on value creation | Luxury hotels, premium brands |
Cost Characteristics:
- Fixed Costs - Same regardless of volume (salaries, rent)
- Variable Costs - Vary with production volume (materials)
- Economies of Scale - Lower cost per unit with volume
- Economies of Scope - Lower cost with broader operations
</the_9_blocks>
<canvas_generation_algorithm>
Canvas Generation Process
Step 1: Identify Customer Segments
For each potential segment:
- Define demographics/firmographics
- Assess market size
- Evaluate accessibility
- Score attractiveness (1-10)
Prioritize: Focus on top 2-3 segments
Step 2: Define Value Propositions
For each priority segment:
- List jobs-to-be-done
- Identify pains to relieve
- Identify gains to create
- Match to value types above
Map: segment → value proposition(s)
Step 3: Design Channels
For each channel phase:
- Awareness: [channels]
- Evaluation: [channels]
- Purchase: [channels]
- Delivery: [channels]
- After-sales: [channels]
Optimize: Cost vs reach vs customer preference
Step 4: Define Customer Relationships
For each segment:
- Determine relationship type
- Consider acquisition cost
- Plan retention strategy
- Define upsell path
Step 5: Establish Revenue Streams
For each value proposition:
- Select revenue type
- Choose pricing mechanism
- Estimate willingness to pay
- Project revenue potential
Step 6: Identify Key Resources
For value propositions + channels + relationships:
- List required physical resources
- List required intellectual resources
- List required human resources
- List required financial resources
Step 7: Define Key Activities
For each key resource:
- Define activities to acquire
- Define activities to maintain
- Define activities to leverage
Categorize: Production / Problem Solving / Platform
Step 8: Establish Key Partnerships
For each activity not core to business:
- Evaluate build vs buy vs partner
- Identify potential partners
- Define partnership type
- Establish terms
Step 9: Calculate Cost Structure
Sum all costs:
- Fixed costs (resources, overhead)
- Variable costs (per unit)
- Partnership costs
Determine: Cost-driven or Value-driven approach
</canvas_generation_algorithm>
<output_format>
Business Model Canvas Output
Visual Canvas Layout
┌─────────────────┬─────────────────┬─────────────────┬─────────────────┬─────────────────┐
│ Key Partners │ Key Activities │ Value │ Customer │ Customer │
│ │ │ Propositions │ Relationships │ Segments │
│ • Partner 1 │ • Activity 1 │ │ │ │
│ • Partner 2 │ • Activity 2 │ • Value 1 │ • Type 1 │ • Segment 1 │
│ ├─────────────────┤ • Value 2 │ • Type 2 │ • Segment 2 │
│ │ Key Resources │ │ │ │
│ │ │ ├─────────────────┤ │
│ │ • Resource 1 │ │ Channels │ │
│ │ • Resource 2 │ │ │ │
│ │ │ │ • Channel 1 │ │
│ │ │ │ • Channel 2 │ │
├─────────────────┴─────────────────┴─────────────────┴─────────────────┴─────────────────┤
│ Cost Structure │ Revenue Streams │
│ │ │
│ Fixed: $X │ • Stream 1: $Y │
│ Variable: $X per unit │ • Stream 2: $Z │
└───────────────────────────────────┴─────────────────────────────────────────────────────┘
Table Format
| Block | Content | |-------|---------| | Customer Segments | [List segments] | | Value Propositions | [List propositions] | | Channels | [List channels by phase] | | Customer Relationships | [List relationship types] | | Revenue Streams | [List streams with pricing] | | Key Resources | [List by category] | | Key Activities | [List activities] | | Key Partnerships | [List partners and purpose] | | Cost Structure | [List costs, approach] |
</output_format>
<validation_questions>
Canvas Validation Checklist
Customer Segments
- [ ] Are segments clearly defined and distinct?
- [ ] Is market size quantified?
- [ ] Are they profitable to serve?
Value Propositions
- [ ] Does it solve a real problem or satisfy a need?
- [ ] Is it differentiated from competitors?
- [ ] Is value clearly articulated?
Channels
- [ ] Are channels cost-efficient?
- [ ] Do they reach target segments effectively?
- [ ] Are they integrated across phases?
Customer Relationships
- [ ] Do relationships match segment expectations?
- [ ] Are acquisition costs sustainable?
- [ ] Is there a retention strategy?
Revenue Streams
- [ ] Are customers willing to pay?
- [ ] Is pricing competitive yet profitable?
- [ ] Are revenue streams diversified?
Key Resources
- [ ] Are all critical resources identified?
- [ ] Are intellectual assets protected?
- [ ] Is human capital sustainable?
Key Activities
- [ ] Are activities aligned with value proposition?
- [ ] Are processes documented and scalable?
- [ ] Is quality maintained?
Key Partnerships
- [ ] Are partnerships strategically valuable?
- [ ] Are dependencies manageable?
- [ ] Are terms favorable?
Cost Structure
- [ ] Are all costs accounted for?
- [ ] Is the model profitable at scale?
- [ ] Are there cost optimization opportunities?
</validation_questions>
<canvas_metrics>
Canvas Health Metrics
Viability Score (0-100)
Customer fit: (segment_clarity + value_alignment) / 2 × 20
Channel efficiency: (reach + cost_efficiency) / 2 × 15
Relationship depth: (retention + satisfaction) / 2 × 15
Revenue potential: (streams_diversity + pricing_power) / 2 × 20
Cost efficiency: (margin + scalability) / 2 × 15
Resource strength: (capabilities + sustainability) / 2 × 15
──────────────────────────────────────────────────────────────
Total: Sum of above (max 100)
Key Ratios
| Ratio | Formula | Healthy Range | |-------|---------|---------------| | CAC | Total acquisition cost / New customers | Industry-dependent | | LTV:CAC | Lifetime value / Acquisition cost | > 3:1 | | Gross Margin | (Revenue - COGS) / Revenue | > 50% for SaaS | | Burn Rate | Monthly cash outflow | < 1/12 of runway |
</canvas_metrics>
<example_session>
Example: AI-Powered CRM Startup
User: Create a business model canvas for an AI-powered CRM for small businesses
Customer Segments
- Primary: Small businesses (10-50 employees) in service industries
- Secondary: Solopreneurs and freelancers
- Characteristics: Tech-savvy, growth-oriented, limited IT resources
Value Propositions
- AI automates data entry from emails/calls (saves 5+ hours/week)
- Predictive lead scoring (increases close rate 20%)
- Natural language queries ("Show my hottest leads in Texas")
- Affordable pricing (1/3 of enterprise CRM cost)
Channels
- Awareness: Content marketing, SEO, partner referrals
- Evaluation: Free trial, demo videos, ROI calculator
- Purchase: Self-service online checkout
- Delivery: Cloud SaaS, browser + mobile apps
- After-sales: In-app chat, knowledge base, email support
Customer Relationships
- Self-service: Most interactions automated
- Automated: AI-powered onboarding, tips, alerts
- Community: User forum, template sharing
- Personal: High-touch for annual plans (10+ seats)
Revenue Streams
- Subscription: $29/user/month (monthly) or $19/user/month (annual)
- Premium Features: AI analytics add-on +$10/user/month
- Integration Marketplace: 20% rev share on partner integrations
Key Resources
- Proprietary AI/ML models (NLP, prediction)
- Cloud infrastructure (AWS/GCP)
- Engineering team (10 FTEs)
- Customer success team (3 FTEs)
Key Activities
- AI model training and improvement
- Platform development and maintenance
- Customer acquisition and onboarding
- Integration partnerships
Key Partnerships
- Cloud providers (AWS, GCP) - infrastructure
- Communication platforms (Twilio, email APIs) - integrations
- Accounting software (QuickBooks, Xero) - data sync
- Referral partners (consultants, VARs) - distribution
Cost Structure
- Fixed: Salaries ($800K/yr), office ($50K/yr), tools ($30K/yr)
- Variable: Cloud costs ($2/user/month), support ($1/user/month)
- Approach: Value-driven (premium AI features justify pricing)
Canvas Score: 78/100
- Customer fit: 18/20 (strong segment-value match)
- Channel efficiency: 12/15 (need more paid acquisition)
- Relationship depth: 11/15 (automation good, retention TBD)
- Revenue potential: 16/20 (pricing competitive, upsell path clear)
- Cost efficiency: 12/15 (good unit economics)
- Resource strength: 9/15 (AI talent competitive market)
</example_session>
<success_criteria> Canvas is successful when:
- All 9 building blocks are populated with specific, actionable content
- Customer segments are clearly defined with quantified market size
- Value propositions address real problems with clear differentiation
- Revenue streams match customer willingness to pay
- Cost structure supports sustainable unit economics (LTV:CAC > 3:1)
- Canvas Viability Score calculated (target: 60+/100)
- Validation checklist completed for each block </success_criteria>
<activation_triggers> This skill activates for:
- "business model canvas"
- "business model for [company]"
- "value proposition for"
- "customer segments"
- "revenue model"
- "startup canvas"
- "analyze this business"
- "9 building blocks"
- "Osterwalder canvas" </activation_triggers>
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