firm-ecommerce-pack

Sector bundle for e-commerce & retail environments.

Activated departments

| Department | Services activated | Focus | |---|---|---| | Marketing | Product Marketing · Growth Marketing · Content & Brand | Campaigns, SEO, UGC | | Commercial | Sales Engineering · Revenue Operations · Partnerships | GMV, conversion, B2B | | Engineering | Frontend · Backend · Data Engineering · Integration | Platform, APIs, feeds | | Support Clients | Client Support Operations · Client Incident Response | CX, returns, escalations | | Finance | FP&A · Pricing Strategy · Billing & Collections | Margin, pricing, cashflow | | Operations | DevOps · Release · Documentation | Deployments, catalog ops |

Recommended ClawHub skills to install alongside

npx clawhub@latest install activecampaign           # Email/CRM automation
npx clawhub@latest install airtable-automation      # Product catalog management
npx clawhub@latest install biz-reporter             # GA4 + Stripe analytics
npx clawhub@latest install ai-hunter-pro            # Social media trend automation
npx clawhub@latest install shopping-ecommerce       # Product data extraction
npx clawhub@latest install firm-orchestration       # A2A orchestration backbone
npx clawhub@latest install firm-delivery-export     # Output → PR / ticket / doc

Firm configuration overlay

{
  "agent": {
    "model": "anthropic/claude-opus-4-6",
    "workspace": "~/.openclaw/workspace/ecommerce-firm"
  },
  "agents": {
    "defaults": {
      "workspace": "~/.openclaw/workspace/ecommerce-firm"
    }
  }
}

Prompt: product launch orchestration

Use firm-orchestration with:
  objective: "Launch Summer 2026 collection across all channels by March 15"
  departments: ["marketing", "engineering", "operations"]
  constraints: ["budget €15k", "no discount > 20%", "mobile-first"]
  definition_of_done: "Launch checklist: landing page live, campaigns scheduled, inventory synced"
  delivery_format: "project_brief"

Prompt: CX incident response

Use firm-orchestration with:
  objective: "Triage 47 open complaints from payment gateway outage on Feb 27"
  departments: ["support_clients", "engineering", "finance"]
  constraints: ["SLA: 24h response", "auto-refund for orders < €50"]
  definition_of_done: "Resolution report: refunds processed, root cause, prevention plan"
  delivery_format: "markdown_report"

Routing profiles

| Task | Profile | Model hint | |---|---|---| | Campaign copy | marketing → creative-premium | Claude Opus | | Code review | engineering → reasoning-technical | Claude Sonnet | | Data analysis | finance → analysis-deep | Claude Opus | | Product description | marketing → translation-precision | Claude Haiku |

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