SocialCannon
Social media publishing API. Publish to Twitter/X, Facebook, Instagram, LinkedIn, TikTok, and YouTube from one API with scheduling, analytics, A/B testing, and AI-powered features.
Base URL: https://socialcannon.app
Closed beta — invite only. SocialCannon is currently in closed beta. Public signup is not yet open. To request access, email support@socialcannon.app with a short note about how you plan to use the API.
Getting Started
Before making API calls, you need credentials and at least one connected social account.
1. Get your API credentials
SocialCannon is in closed beta — accounts are issued by request, not self-serve. Email support@socialcannon.app to request beta access. Once approved, you'll be sent an invite link to sign in at socialcannon.app. Your Client ID and Client Secret are then available on the dashboard Settings page — these are the values for SOCIALCANNON_CLIENT_ID and SOCIALCANNON_CLIENT_SECRET.
2. Connect social accounts
Social accounts are connected via OAuth in the browser. Open the connect URL for each platform you want to use — you'll authorize SocialCannon and get redirected back:
| Platform | Connect URL |
|----------|-------------|
| Twitter/X | https://socialcannon.app/api/connect/twitter?client_id=YOUR_CLIENT_ID |
| Facebook | https://socialcannon.app/api/connect/facebook?client_id=YOUR_CLIENT_ID |
| Instagram | https://socialcannon.app/api/connect/instagram?client_id=YOUR_CLIENT_ID |
| LinkedIn | https://socialcannon.app/api/connect/linkedin?client_id=YOUR_CLIENT_ID |
| TikTok | https://socialcannon.app/api/connect/tiktok?client_id=YOUR_CLIENT_ID |
| YouTube | https://socialcannon.app/api/connect/youtube?client_id=YOUR_CLIENT_ID |
You can also connect accounts from the dashboard at Settings → Accounts. Instagram uses Facebook's OAuth flow — make sure you select the Facebook Page linked to your Instagram Business account.
3. Get an API token and start posting
Once you have credentials and at least one connected account, authenticate and create your first post:
# Get a token
TOKEN=$(curl -s -X POST https://socialcannon.app/api/v1/auth/token \
-H "Content-Type: application/json" \
-d "{\"grant_type\": \"client_credentials\", \"client_id\": \"$SOCIALCANNON_CLIENT_ID\", \"client_secret\": \"$SOCIALCANNON_CLIENT_SECRET\"}" \
| jq -r '.data.access_token')
# List your connected accounts
curl -s https://socialcannon.app/api/v1/accounts \
-H "Authorization: Bearer $TOKEN" | jq '.data'
# Publish a post (replace <account_id> with an ID from the list above)
curl -X POST https://socialcannon.app/api/v1/posts \
-H "Authorization: Bearer $TOKEN" \
-H "Content-Type: application/json" \
-d '{"accountId": "<account_id>", "content": "Hello from SocialCannon!"}'
Use via MCP (Hermes, Claude Desktop, OpenClaw)
Instead of raw HTTP, you can expose SocialCannon's 23 tools to any MCP-compatible agent with the @socialcannon/mcp package. Use the same SOCIALCANNON_CLIENT_ID / SOCIALCANNON_CLIENT_SECRET from your dashboard.
Hermes Agent — add to ~/.hermes/config.yaml:
mcp_servers:
socialcannon:
command: "npx"
args: ["-y", "@socialcannon/mcp"]
env:
SOCIALCANNON_CLIENT_ID: "your-client-id"
SOCIALCANNON_CLIENT_SECRET: "your-client-secret"
Claude Desktop — add an entry under mcpServers in claude_desktop_config.json with the same command/args/env.
The REST API documented below remains fully available; MCP is an optional convenience layer over the same endpoints.
Authentication
All requests require a JWT Bearer token. Get one by exchanging your client credentials:
curl -X POST https://socialcannon.app/api/v1/auth/token \
-H "Content-Type: application/json" \
-d "{
\"grant_type\": \"client_credentials\",
\"client_id\": \"$SOCIALCANNON_CLIENT_ID\",
\"client_secret\": \"$SOCIALCANNON_CLIENT_SECRET\"
}"
Response:
{
"success": true,
"data": {
"access_token": "eyJ...",
"token_type": "Bearer",
"expires_in": 3600,
"scope": "posts:read posts:write ..."
}
}
Use response.data.access_token as a Bearer token in all subsequent requests. Tokens expire after 1 hour — request a new one when you get a 401.
All requests below require this header:
Authorization: Bearer <access_token>
Content-Type: application/json
Response Format
IMPORTANT: ALL responses are wrapped in a standard envelope. This includes the token endpoint.
- Success:
{ "success": true, "data": { ... } } - Error:
{ "success": false, "error": "message", "code": "ERROR_CODE" }
When extracting data from any response, always read from response.data, not from the response root. For example, to get the access token: response.data.access_token, not response.access_token.
Accounts
Accounts represent social media profiles connected via OAuth (see Getting Started above). You need at least one connected account before you can create posts.
List connected accounts
curl https://socialcannon.app/api/v1/accounts \
-H "Authorization: Bearer $TOKEN"
Returns all connected social accounts with their platform, username, and status. Use the account id field when creating posts. Filter by platform with ?platform=twitter.
Get a single account
curl https://socialcannon.app/api/v1/accounts/<account_id> \
-H "Authorization: Bearer $TOKEN"
Disconnect an account
curl -X DELETE https://socialcannon.app/api/v1/accounts/<account_id> \
-H "Authorization: Bearer $TOKEN"
Posts
Create a post
Publish immediately (omit scheduledAt) or schedule for later:
curl -X POST https://socialcannon.app/api/v1/posts \
-H "Authorization: Bearer $TOKEN" \
-H "Content-Type: application/json" \
-d '{
"accountId": "<account_id>",
"content": "Your post text here",
"mediaUrls": ["https://example.com/image.jpg"],
"scheduledAt": "2026-04-15T10:00:00Z",
"platformOptions": {
"autoUtm": true
}
}'
Fields:
accountId(required) — ID from the accounts listcontent(required) — post textmediaUrls(optional) — array of public image/video URLsscheduledAt(optional) — ISO 8601 datetime,"optimal"(auto-pick best time based on engagement data, Pro), or omit for immediate publishplatformOptions.autoUtm(optional) — auto-tag URLs with UTM parametersplatformOptions.mediaType(optional) — controls content type:"reel"— Facebook/Instagram Reel (vertical 9:16 video)"story"— Facebook/Instagram/TikTok Story (24h ephemeral)"short"— YouTube Short (vertical video ≤60s)"community"— YouTube Community post (text/image)
platformOptionsTikTok fields — TikTok posts requireprivacyLeveland supportdisableComment/disableDuet/disableStitch,commercialContent,brandOrganic,brandedContent. See the TikTok section under Platform-Specific Notes.
List posts
curl "https://socialcannon.app/api/v1/posts?status=published&platform=twitter&limit=20" \
-H "Authorization: Bearer $TOKEN"
Query params: status (draft/scheduled/published/failed), platform, accountId, limit, cursor
Get a single post
curl https://socialcannon.app/api/v1/posts/<post_id> \
-H "Authorization: Bearer $TOKEN"
Update a draft or scheduled post
curl -X PATCH https://socialcannon.app/api/v1/posts/<post_id> \
-H "Authorization: Bearer $TOKEN" \
-H "Content-Type: application/json" \
-d '{
"content": "Updated text",
"scheduledAt": "2026-04-16T14:00:00Z",
"platformOptions": { "autoUtm": true }
}'
Fields: content, scheduledAt, platformOptions — all optional.
Delete a post
curl -X DELETE https://socialcannon.app/api/v1/posts/<post_id> \
-H "Authorization: Bearer $TOKEN"
If the post is published, this also attempts to delete it from the social platform.
Retry a failed post
curl -X POST https://socialcannon.app/api/v1/posts/<post_id>/retry \
-H "Authorization: Bearer $TOKEN"
Resets the failed post and attempts to publish immediately. No body needed. If it fails again, the post returns to failed status with the new error.
Threads & Carousels
Create multi-part threads (Twitter reply chains or Instagram carousels):
curl -X POST https://socialcannon.app/api/v1/posts/thread \
-H "Authorization: Bearer $TOKEN" \
-H "Content-Type: application/json" \
-d '{
"accountId": "<account_id>",
"items": [
{ "content": "Thread part 1 — the hook" },
{ "content": "Thread part 2 — the detail" },
{ "content": "Thread part 3 — the CTA", "mediaUrls": ["https://..."] }
],
"scheduledAt": "2026-04-15T10:00:00Z",
"platformOptions": { "autoUtm": true }
}'
Fields: accountId (required), items (required, min 2, max 25), scheduledAt (optional), platformOptions (optional). Instagram requires media on each item.
Media Upload
Upload images/videos before creating posts. Three-step direct-to-GCS flow — bytes go straight to Google Cloud Storage via a signed URL, never through SocialCannon's server. This supports files up to 4GB.
Accepted types: image/jpeg, image/png, image/gif, image/webp, video/mp4, video/quicktime, video/webm.
Step 1 — Initialize upload
curl -X POST https://socialcannon.app/api/v1/media/upload-init \
-H "Authorization: Bearer $TOKEN" \
-H "Content-Type: application/json" \
-d '{
"filename": "photo.jpg",
"contentType": "image/jpeg",
"size": 1048576
}'
Response:
{
"success": true,
"data": {
"uploadUrl": "https://storage.googleapis.com/...?X-Goog-Signature=...",
"publicUrl": "https://storage.googleapis.com/<bucket>/media/<clientId>/<uuid>.jpg",
"requiredHeaders": {
"Content-Type": "image/jpeg",
"x-goog-acl": "public-read"
}
}
}
uploadUrl is a V4 signed PUT URL valid for 15 minutes. size must be the exact byte size of the file you're about to upload.
Step 2 — PUT the file to the signed URL
curl -X PUT "$UPLOAD_URL" \
-H "Content-Type: image/jpeg" \
-H "x-goog-acl: public-read" \
--data-binary @photo.jpg
You must send the exact headers returned in requiredHeaders. Do not send the Authorization header — the signed URL carries its own auth. A successful PUT returns HTTP 200 with an empty body.
Step 3 — Finalize
curl -X POST https://socialcannon.app/api/v1/media/upload-complete \
-H "Authorization: Bearer $TOKEN" \
-H "Content-Type: application/json" \
-d '{ "publicUrl": "https://storage.googleapis.com/<bucket>/media/<clientId>/<uuid>.jpg" }'
Pass the publicUrl you got from step 1 verbatim. The server verifies the object exists, stamps customTime (starting the 30-day retention window), and increments your upload quota.
Response: { "success": true, "data": { "url": "https://...", "filename": "media/<clientId>/<uuid>.jpg", "contentType": "image/jpeg", "size": 1048576 } }
Use the returned url in the mediaUrls field when creating posts. Bytes are stored as-is — there is no server-side optimization, so upload the format/quality you want published.
Quota & errors
403on step 1 withcodeset → your tier has hit its upload quota. Inspectlimitin the response body.404on step 3 → the PUT didn't actually land. Retry from step 2.403on step 3 →publicUrldoesn't belong to your client. Use the exact URL returned by step 1, do not construct it yourself.
Content Calendar
Get calendar view
See posts grouped by date with gap analysis:
curl "https://socialcannon.app/api/v1/calendar?startDate=2026-04-01&endDate=2026-04-30" \
-H "Authorization: Bearer $TOKEN"
Returns posts, summary (totals by status/platform/day), and gaps (dates with no posts).
Query params: startDate (required), endDate (required), accountId, platform
Find available slots
curl "https://socialcannon.app/api/v1/calendar/slots?startDate=2026-04-01&endDate=2026-04-07&slotDurationMinutes=60" \
-H "Authorization: Bearer $TOKEN"
Query params: startDate (required), endDate (required, max 14-day range), slotDurationMinutes (optional, 30-1440, default 60).
Returns { slots[], totalSlots, availableSlots, occupiedSlots }.
Analytics
Per-post analytics
Fetch live engagement metrics from the platform:
curl https://socialcannon.app/api/v1/posts/<post_id>/analytics \
-H "Authorization: Bearer $TOKEN"
Returns: likes, comments, shares, impressions, reach, clicks, engagementRate, plus historical snapshots.
Aggregate analytics
curl "https://socialcannon.app/api/v1/analytics/summary?startDate=2026-04-01&endDate=2026-04-30" \
-H "Authorization: Bearer $TOKEN"
Returns totals across all posts for the date range.
Bulk refresh analytics
curl -X POST https://socialcannon.app/api/v1/analytics/refresh \
-H "Authorization: Bearer $TOKEN" \
-H "Content-Type: application/json" \
-d '{ "platform": "twitter", "limit": 20 }'
Fields: postIds (optional, array of up to 50 post IDs to refresh), platform (optional, filter), limit (optional, default 20, max 50). If postIds is provided, those specific posts are refreshed; otherwise recent published posts are refreshed.
Engagements (Comment Inbox)
List engagements
curl "https://socialcannon.app/api/v1/engagements?isRead=false&limit=20" \
-H "Authorization: Bearer $TOKEN"
Query params: postId, isRead (true/false), limit, cursor
Fetch engagements for a post
curl "https://socialcannon.app/api/v1/posts/<post_id>/engagements?cursor=<next_cursor>" \
-H "Authorization: Bearer $TOKEN"
Fetches fresh comments from the platform and stores them. Supports cursor for pagination.
Mark as read
curl -X PATCH https://socialcannon.app/api/v1/engagements/<engagement_id> \
-H "Authorization: Bearer $TOKEN"
Marks the engagement as read. No request body needed — the endpoint auto-marks on PATCH.
Reply to an engagement
curl -X POST https://socialcannon.app/api/v1/engagements/<engagement_id>/reply \
-H "Authorization: Bearer $TOKEN" \
-H "Content-Type: application/json" \
-d '{ "content": "Thanks for the feedback!" }'
Posts the reply directly on the social platform.
AI Content Repurposing
Adapt content for multiple platforms using AI. Two modes available:
Preview mode (default) — adapt and return variants for review:
curl -X POST https://socialcannon.app/api/v1/posts/repurpose \
-H "Authorization: Bearer $TOKEN" \
-H "Content-Type: application/json" \
-d '{
"sourceContent": "Your long-form content here...",
"targetPlatforms": ["twitter", "facebook", "tiktok"],
"mode": "preview",
"tone": "professional"
}'
Returns { "variants": [{ "platform", "content", "validation", "characterCount" }], "allValid" }.
Post mode — adapt and publish in one call:
curl -X POST https://socialcannon.app/api/v1/posts/repurpose \
-H "Authorization: Bearer $TOKEN" \
-H "Content-Type: application/json" \
-d '{
"sourceContent": "Your content here...",
"targetPlatforms": ["twitter", "facebook"],
"mode": "post",
"accountIds": { "twitter": "acc_123", "facebook": "acc_456" },
"mediaUrls": { "twitter": ["https://example.com/video.mp4"] },
"appendContent": { "twitter": "Links or extra text for Twitter only" },
"appendToAll": "Text appended to all platforms"
}'
Returns { "results": [{ "platform", "success", "postUrl?", "error?" }] }.
All content is humanized automatically to remove AI writing patterns. Trusted clients bypass tier limits.
A/B Testing (Pro)
Not available for TikTok. A/B-test variants carry only content + media, so they can't set the per-post privacy level TikTok requires. A TikTok account is rejected with
400andcode: "PLATFORM_UNSUPPORTED"— publish individual posts to TikTok instead.
Create a test
curl -X POST https://socialcannon.app/api/v1/ab-tests \
-H "Authorization: Bearer $TOKEN" \
-H "Content-Type: application/json" \
-d '{
"accountId": "<account_id>",
"name": "CTA test",
"variants": [
{ "content": "Check out our new feature!", "mediaUrls": ["https://..."] },
{ "content": "You won'\''t believe this new feature..." }
],
"metric": "engagementRate",
"minDurationHours": 24,
"scheduledAt": "2026-04-20T10:00:00Z"
}'
Publish behavior matches POST /api/v1/posts:
- Omit
scheduledAt→ all variants publish immediately to the platform via the social adapter - Provide
scheduledAt→ all variants are scheduled for that time (must be within 30 days; cron publishes them hourly)
Each variant is a separate post record. Auto-completes after minDurationHours and the winner is determined by the chosen metric. Per-variant mediaUrls is optional.
Partial failure semantics: if ANY variant fails to publish during immediate mode, the endpoint returns HTTP 502 and the failed variants are marked with status: 'failed'. The A/B test record is still created, but the winner comparison at completion only considers successfully published variants. Inspect each variant's post status before relying on test results.
Get test results
curl https://socialcannon.app/api/v1/ab-tests/<test_id> \
-H "Authorization: Bearer $TOKEN"
Returns per-variant metrics, current winner, and confidence score.
List tests
curl "https://socialcannon.app/api/v1/ab-tests?status=active" \
-H "Authorization: Bearer $TOKEN"
Force-complete a test
curl -X POST https://socialcannon.app/api/v1/ab-tests/<test_id>/complete \
-H "Authorization: Bearer $TOKEN"
Timing Suggestions (Pro)
Get recommended posting times
curl "https://socialcannon.app/api/v1/accounts/<account_id>/timing?timezone=UTC-5" \
-H "Authorization: Bearer $TOKEN"
Returns top 5 time slots ranked by average engagement rate with confidence scores.
Find the single best available slot
Combines engagement data with calendar availability:
curl "https://socialcannon.app/api/v1/timing/optimal-slot?accountId=<account_id>&timezone=UTC-5" \
-H "Authorization: Bearer $TOKEN"
Returns the next open slot ranked by historical performance.
Auto-schedule multiple posts
Distribute posts across optimal time slots for the next 7 days:
curl -X POST https://socialcannon.app/api/v1/posts/auto-schedule \
-H "Authorization: Bearer $TOKEN" \
-H "Content-Type: application/json" \
-d '{
"accountId": "<account_id>",
"posts": [
{ "content": "Post 1 text" },
{ "content": "Post 2 text", "mediaUrls": ["https://..."] },
{ "content": "Post 3 text" }
],
"timezone": "UTC-5"
}'
Max 20 posts per request. Each post gets a unique slot. Returns { scheduled: [...], unscheduled: [...], summary: {...} }.
UTM Link Tracking
Generate UTM-tagged URLs:
curl -X POST https://socialcannon.app/api/v1/links/generate \
-H "Authorization: Bearer $TOKEN" \
-H "Content-Type: application/json" \
-d '{
"url": "https://example.com/product",
"platform": "twitter",
"campaign": "spring-launch",
"content": "hero-cta",
"postId": "<post_id>",
"save": true
}'
Fields: url (required), platform (optional — sets utm_source), campaign (optional — utm_campaign), content (optional — utm_content), term (optional — utm_term), postId (optional — link to a post), save (optional, default true — persist to tracked_links).
List tracked links
curl "https://socialcannon.app/api/v1/links?postId=<post_id>&platform=twitter&limit=20&cursor=<cursor>" \
-H "Authorization: Bearer $TOKEN"
Query params: postId, platform, limit, cursor — all optional.
Platforms
List supported platforms and their capabilities (public, no auth required):
curl https://socialcannon.app/api/v1/platforms
Platform-Specific Notes
Twitter/X
- 280 char limit. Up to 4 images. Threads via reply chains.
- 63,206 char limit. Supports native scheduling. Page-level tokens.
- Reels: Set
platformOptions.mediaTypeto"reel". Video must be MP4/MOV, vertical (9:16). Without this, videos post as regular video posts. - Stories: Set
platformOptions.mediaTypeto"story". Supports one image or video. Ephemeral (24h).
curl -X POST https://socialcannon.app/api/v1/posts \
-H "Authorization: Bearer $TOKEN" \
-H "Content-Type: application/json" \
-d '{
"accountId": "<account_id>",
"content": "Check out this tutorial!",
"mediaUrls": ["https://example.com/video.mp4"],
"platformOptions": {
"mediaType": "reel"
}
}'
- Requires media (no text-only). Max 10 carousel items. No API deletion.
- Stories: Set
platformOptions.mediaTypeto"story". One image or video. - Reels: Set
platformOptions.mediaTypeto"reel". Vertical 9:16 video.
TikTok
- Requires media — no text-only posts. Supports video, photo carousel (up to 35 images), and Stories.
platformOptions.privacyLevelis REQUIRED on every TikTok post — there is no default. Omitting it returns400with codeTIKTOK_PRIVACY_REQUIRED. Use a value from the creator-info endpoint'sprivacyLevelOptions(e.g.PUBLIC_TO_EVERYONE,MUTUAL_FOLLOW_FRIENDS,FOLLOWER_OF_CREATOR,SELF_ONLY).- Interaction toggles (optional, default = allowed):
disableComment,disableDuet,disableStitch(booleans). Duet/Stitch apply to video only. If the creator-info endpoint reports an interaction is disabled account-side (commentDisabled/duetDisabled/stitchDisabled), set the matchingdisable*totrue(the server force-disables it regardless). - Commercial content disclosure (optional): set
commercialContent: trueif the post promotes a brand, product, or service, then setbrandOrganic: true(your own brand) and/orbrandedContent: true(paid/third-party partnership). IfbrandedContentis true,privacyLevelcannot beSELF_ONLY. - Stories: Set
platformOptions.mediaTypeto"story". One video. Ephemeral (24h). - Video publish uses an async poll model. No API deletion support.
Get a TikTok account's posting capabilities — call this before composing a TikTok post; it returns the allowed privacy levels and which interactions are disabled:
curl https://socialcannon.app/api/v1/accounts/<account_id>/tiktok/creator-info \
-H "Authorization: Bearer $TOKEN"
Returns { creatorNickname, creatorUsername, creatorAvatarUrl, privacyLevelOptions, commentDisabled, duetDisabled, stitchDisabled, maxVideoPostDurationSec }. Choose privacyLevel from privacyLevelOptions and respect the *Disabled flags.
Example — publish a public TikTok video with comments on:
curl -X POST https://socialcannon.app/api/v1/posts \
-H "Authorization: Bearer $TOKEN" \
-H "Content-Type: application/json" \
-d '{
"accountId": "<account_id>",
"content": "New track out now!",
"mediaUrls": ["https://example.com/clip.mp4"],
"platformOptions": {
"privacyLevel": "PUBLIC_TO_EVERYONE",
"disableComment": false,
"disableDuet": false,
"disableStitch": false
}
}'
YouTube
- Supports regular videos, Shorts, and Community posts. Native scheduling support.
- Shorts: Set
platformOptions.mediaTypeto"short". Vertical video ≤60s. - Community posts: Set
platformOptions.mediaTypeto"community". Text/image post to channel's Community tab. - Scheduled videos are uploaded as private with a
publishAttimestamp.
- 3,000 char limit. Supports text-only and images (single or multi-image). Threads combine all items into one post.
- Scheduling works via SocialCannon (LinkedIn has no native scheduling).
- No analytics, engagement inbox, or replies for LinkedIn.
Rate Limits
- Free tier: 30 requests/minute
- Pro tier: 300 requests/minute
- Agency tier: 600 requests/minute
- Enterprise tier: 1200 requests/minute (default; negotiable)
- Returns
429withRetry-Afterheader when exceeded
Subscription Tiers
Four tiers. Twitter/X is the only platform with a per-post API cost passed through, so every tier carries an X-write quota.
Free — $0
- 2 connected accounts
- 10 posts per billing period
- 3 Twitter/X posts per billing period (thread items count individually)
- 2 scheduled posts at a time
- 3 media uploads per billing period
- 2-item threads, 5 tracked links
- Twitter/X, Facebook only — Instagram, LinkedIn, TikTok, YouTube are Pro+
- No analytics, no engagement replies, no A/B testing, no timing suggestions
- 30 API requests/minute
Pro — $15/month
- Unlimited accounts, posts, scheduling on free platforms
- 50 Twitter/X posts per billing period
- All 6 platforms: Twitter/X, Facebook, Instagram, LinkedIn, TikTok, YouTube
- Analytics with history, 90-day calendar
- 25-item threads, unlimited tracked links
- A/B testing (5 concurrent, 4 variants)
- Engagement replies, timing suggestions
- 300 API requests/minute
Agency — $49/month
- Everything in Pro
- 250 Twitter/X posts per billing period
- A/B testing (20 concurrent, 6 variants)
- 365-day calendar range
- Priority support
- 600 API requests/minute
Enterprise — custom contract
- Custom Twitter/X quota, custom rate limits, SLA, dedicated support
- Contact
sales@socialcannon.app
Hitting a cap
Any tier exceeding its maxTwitterPostsPerPeriod cap returns:
{
"success": false,
"error": "Twitter/X post limit reached (50/50). Upgrade to Pro for unlimited Twitter publishing.",
"code": "LIMIT_EXCEEDED",
"limit": { "type": "twitter_posts_per_period", "current": 50, "max": 50, "tier": "pro" }
}
HTTP 403. Resets at the start of the next billing period.
Support
If you run into issues with the API, account connections, or integration setup, contact support@socialcannon.app.
Tips for Agents
- Always list accounts first to get valid
accountIdvalues before creating posts. - Use the calendar endpoint to check for gaps before suggesting new posts.
- For Instagram and TikTok, always include at least one media URL — text-only posts will fail.
- Use
autoUtm: trueinplatformOptionsto automatically tag URLs in posts. - Check analytics after 24+ hours for meaningful engagement data.
- When repurposing content, review the returned
validationfield — ifvalidis false, adjust the content before publishing. - Use
scheduledAt: "optimal"to let SocialCannon pick the best posting time automatically (Pro). - For batch scheduling, use the auto-schedule endpoint instead of creating posts one by one.
- For YouTube, set
mediaTypeto"short"for Shorts or"community"for Community tab posts. - For TikTok, call
GET /api/v1/accounts/{id}/tiktok/creator-infofirst — it returns the allowedprivacyLevelOptions(pass one asplatformOptions.privacyLevel; it is required) and which of Comment/Duet/Stitch are disabled (never enable a disabled one).
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