Tenant Improvement Work Letter
Draft a binding Work Letter exhibit governing design, approval, construction, and payment of tenant improvements under a commercial lease.
Prerequisites
Collect before drafting:
- Executed or draft lease — parties, premises, permitted use, rent commencement mechanics
- TI allowance terms — total amount, per-RSF calculation, eligible cost categories
- Base building scope — Landlord deliverables vs. TI Work
- Building rules — contractor requirements, insurance minimums, working-hour restrictions
- Target completion date — and relationship to rent commencement
Document Sections
1. Header & Recitals
- Title as "WORK LETTER" or "TENANT IMPROVEMENT WORK LETTER" — label as Exhibit to Lease
- Reference lease date, parties (full legal names), premises
- State incorporation into Lease; specify which document controls on conflict
- Align effective date with lease execution
2. Definitions
Define at minimum:
| Term | Content | |---|---| | Tenant Improvements / TI Work | All improvements per Approved Plans; distinguish from base building work | | TI Allowance | Total $, per-RSF calculation, one-time vs. replenishable | | Approved Plans | Final space plan + construction drawings + specs approved in writing | | Substantial Completion | Complete for occupancy per intended use; only punch list items remain; reference building codes | | Hard Costs | Direct construction — labor, materials | | Soft Costs | A&E fees, permits, project management | | Over-Allowance Amount | Costs exceeding TI Allowance |
3. Design & Approval Process
Four-phase flow:
- Preliminary space plan → Landlord review (10–15 business days)
- Construction documents (arch/MEP) → Landlord review (10–15 business days)
- Revisions → shortened review per resubmission
- Written approval of final Approved Plans → construction may commence
Key terms:
- Landlord approval not unreasonably withheld, conditioned, or delayed
- Permitted withholding bases: building-system impact, code violations, value reduction, use conflict
- Change orders require prior written Landlord approval
- Address whether approval delays extend completion deadline or rent commencement
4. Permitting & Compliance
- Tenant responsible for all permits, licenses, certificates of occupancy at Tenant's cost
- Permit copies to Landlord before construction; final CO upon completion
- Compliance: building codes, ADA, environmental regulations, all applicable law
- Contractor insurance minimums: CGL, workers' comp, builder's risk — Landlord as additional insured
- Insurance certificates delivered before work commences
5. Construction Provisions
Contractor selection — specify model: Tenant as GC, Landlord-managed, or Landlord-approved contractor list. Require pre-qualification (experience, financial stability, licensing, insurance).
Standards:
- Good and workmanlike manner; new materials ≥ building standard
- Minimize interference with other tenants and building operations
- Restrict hours, noise, common area use, material storage, debris disposal
Inspection & punch list:
- Landlord right to inspect in progress; non-conforming work corrected promptly
- Punch list at Substantial Completion; 30–60 day completion window
- Tenant delivers as-built drawings, warranties, O&M manuals
6. TI Allowance Structure
| Item | Provision | |---|---| | Amount | $__ total ($__ per RSF × __ RSF) | | Eligible costs | Hard costs, A&E fees, permit fees, project management | | Excluded costs | FF&E, telecom/data cabling, security systems, Tenant change-order increases | | Unused allowance | Reverts to Landlord / rent credit / cash payment — specify with conditions and timing | | Subsequent use | Initial improvements only unless otherwise stated |
7. Disbursement Procedures
Draw request documentation: paid invoices, conditional and unconditional lien waivers (all tiers), evidence of payment, certification of compliance with Approved Plans.
Mechanics:
- Monthly progress draws or lump sum at Substantial Completion — specify
- 10% retainage until final completion + final unconditional waivers + lien-period expiration
- 30-day Landlord processing period after complete documentation
- Payment direct to Tenant or to Tenant's GC
- Tenant indemnifies against mechanics' liens; must bond or remove liens promptly
8. Cost Overruns
- Tenant solely responsible for Over-Allowance Amount
- Tenant pays excess directly to contractors (or deposits with Landlord if Landlord-managed)
- Before construction: Tenant demonstrates overrun funding ability (LOC, cash deposit, or acceptable security)
- Specify cost-savings treatment: reversion, credit, or additional improvement use
- Change-order cost increases approved and paid by Tenant
9. Timeline & Completion
| Milestone | Deadline | |---|---| | Plan submission | __ days after lease execution | | Plan approval | __ business days after submission | | Permit issuance | __ days after plan approval | | Construction start | __ days after permits | | Substantial Completion | __ days after construction start |
Delay classification:
| Type | Examples | Rent Commencement Effect | |---|---|---| | Excusable | Force majeure, Landlord-caused, governmental | Day-for-day extension | | Non-excusable | Tenant-caused, contractor performance | No extension |
Tenant's written notice of claimed Substantial Completion triggers Landlord inspection. Rent commencement not delayed by Tenant's non-excusable failure.
10. Default & Remedies
Tenant defaults: failure to complete by deadline, failure to pay overruns, non-conforming construction.
Landlord remedies: complete work and charge Tenant; require removal of non-conforming work + restoration; cross-default under Lease with termination rights.
Early termination: remove partially completed work and restore premises; reimburse disbursed TI Allowance funds. Improvements become Landlord's property; Tenant maintains during Lease term.
11. Signature Blocks
Both parties: full legal name, authorized representative signature line, printed name/title, date. Include entity authority representations and notarization blocks if required by jurisdiction.
Pitfalls & Checks
- Cross-reference Lease defined terms consistently with matching capitalization
- Verify all dollar amounts, RSF figures, and timeframes are internally consistent
- Governing law must match the Lease
- Include amendment procedure (written, signed by both parties)
- Check local lien-filing periods and mechanic's lien statutes for applicable jurisdiction
- Multi-tenant building: address coordination with Landlord's base building contractor
- Do not include FF&E procurement — belongs in a separate exhibit
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