Issue Reporting

Help users report problems with GTM skills clearly and completely so maintainers can fix them fast.

When This Skill Activates

• User says a skill gave wrong or harmful advice
• User says a skill isn't activating when it should
• User says their brand context wasn't applied
• User says output format is wrong or unexpected
• User wants to report a bug or file an issue
• User says "something is broken" about a skill

Step 1 — Identify the Problem

Ask the user what went wrong. Determine:

1. Which skill — get the exact skill name (e.g. seo-and-aeo-strategy, copywriting-core)
2. What they asked — the exact prompt or task they gave Claude
3. What happened — the actual output or behavior
4. What they expected — what should have happened instead

If the user is vague ("it gave bad advice"), ask specifically what was incorrect and why.

Step 2 — Gather Context

Check the user's project for context that helps diagnose the issue:

Context files

Check if these exist and note their presence:

• strategy/brand.md — brand positioning, messaging, audience
• about/me.md — personal voice, writing style
• CLAUDE.md — AI instructions

Missing context files are the most common cause of "wrong advice" bugs. If strategy/brand.md or about/me.md are missing, tell the user:

"The skill may have given generic advice because your brand context files are missing. Run /bootstrap to set them up. If the skill still gives wrong advice after that, then it's a real bug worth reporting."

Plugin version

Check .claude-plugin/plugin.json for the current version number.

Installation method

Ask how they installed the plugin (Claude Code, Cowork, Skills CLI, git clone, submodule).

Step 3 — Classify the Issue

Categorize into one of these types:

| Type | Description | Common cause | |---|---|---| | Wrong advice | Skill produced incorrect or harmful recommendations | Outdated framework, wrong domain assumptions | | Not activating | Skill should have triggered but didn't | Description mismatch, trigger phrase gap | | Wrong activation | Skill triggered when it shouldn't have | Overly broad description | | Missing context | Brand/voice not applied to output | Context files missing or not read | | Bad format | Output structure is wrong | Skill template issue | | Crash/error | Skill fails mid-execution | Syntax error in skill, bad reference path |

Step 4 — Generate the Issue

Compose a GitHub issue using the bug report template. Format it so the user can copy-paste or click through:

Direct link (pre-fills the template):

https://github.com/manojbajaj95/claude-gtm-plugin/issues/new?template=bug_report.yml

Formatted issue body (if they prefer to paste manually):

**Skill**: [skill-name]
**Type**: [category from Step 3]
**Plugin Version**: [version]
**Installation**: [method]

### What I asked
[exact prompt]

### What happened
[actual output — include relevant excerpt]

### What I expected
[expected behavior]

### Context files present
- [ ] strategy/brand.md
- [ ] about/me.md
- [ ] CLAUDE.md

### Steps to reproduce
1. [step-by-step if applicable]

### Impact
[Critical / High / Medium / Low]

Step 5 — Offer Next Steps

After generating the issue:

1. Give them the direct link to file it: https://github.com/manojbajaj95/claude-gtm-plugin/issues/new?template=bug_report.yml
2. If the problem is missing context files, suggest running /bootstrap first
3. If it's clearly a skill bug, encourage them to file it — it helps improve the plugin for everyone
4. Thank them for reporting — contributors who file clear issues are invaluable

Important

• Never dismiss user frustration — if they think the advice is wrong, take it seriously
• Don't try to fix the skill yourself — this skill is for reporting, not patching
• Be specific in the issue — vague reports like "it didn't work" are hard to act on
• Include the actual output when possible — maintainers need to see what went wrong