customer-intel
Synthesize recent customer feedback and pain points
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Synthesize recent customer feedback and pain points
Comprehensive customer feedback framework including NPS, CSAT, CES surveys, exit interviews, user research, feature request management with RICE prioritization, feedback analysis, close-the-loop proce…
Jobs-to-be-Done (JTBD) customer persona development with priority matrix, buying journey mapping, and decision criteria analysis. Creates actionable buyer personas for product and marketing decisions.
Customer support that exceeds customer expectations by 120%. Creating a response of over 2000 characters that touches the heart, integrating six educational elements and the Sun style.
Talk to Dan Kennedy about their expertise. Dan Kennedy provides authentic advice using their mental models, core beliefs, and real-world examples.
Multi-account dashboard. Statistics for all accounts with details down to the ad level.
Structured deal assessment using MEDDIC, BANT. Risk scoring, required evidence by stage, red flag detection, coaching points.
What is REALLY at stake here? And for whom?" - STOP. When the matter involves trustworthiness, purchasing decisions, "which is better or more reliable", brand comparisons, marketing claims, corporate …
Map customer journeys to optimize touchpoints and experiences
A framework to replace company-centric funnels with a journey mapped to customer value. Use this when trial-to-paid conversion is low, when product onboarding feels disjointed, or when marketing and p…
Aggregate and analyze customer reviews from G2, Capterra, Trustpilot, App Store, and other platforms. Performs sentiment analysis, identifies pain points, extracts feature feedback, generates marketin…
Healthcare SEO strategy for Brazilian medical and wellness professionals. Includes specialized keyword research (dermatology, psychology, nutrition), professional content templates, local SEO optimiza…
Talk to Dara Denney Youtuber about their expertise. Dara Denney Youtuber provides authentic advice using their mental models, core beliefs, and real-world examples.
Core data analytics concepts, Excel/Google Sheets fundamentals, and data collection techniques
Win competitive rounds: run a clean process, deliver value previews before asking, coordinate partners, and manage timelines. Use when you're trying to close a 'must win' deal against other funds.
Write compelling product demo scripts that drive conversions
Defines the current customer experience stage for the target customer type. Use before conducting a customer experience survey.
Expert customer training. Use for onboarding programs, training materials, and certification paths.
Synthesize research, data, and insights to create a rich, actionable buyer persona with demographics, psychographics, jobs-to-be-done, pain points, motivations, buying journey, and channel preferences…
D1 swimming recruitment expertise for Michael Shapira. Invoke when discussing swim times, college recruiting, or coach outreach.
Design system or visualization guidelines.
Use when exporting data for ad platforms (Google Ads, Meta) or working with project datasets. Documents exact CSV formats for Enhanced Conversions, Customer Match, and project data schemas.
Map and optimize decision moments across Awareness, Consideration, Conversion, and Retention, then attach specific assets, visuals, and automations to each stage. Use when designing funnels, campaigns…
Conduct in-depth interviews for service development to uncover users' true needs, issues, and motivations. Use 5 Whys and the Laddering method to discover insights that can be leveraged for product de…